• Home
  • Who am I…
  • The saga continues

    SO it seems to collect a laptop is actually a lot of hassle! Go Figure! It was meant to be collected this morning by courier MS LogisticsĀ  (I shall add a site link when I get the correct one). Was then meant to be after lunch. Few phone calls hours later, it was meant to be collected by 5pm.

    Rang the ever so charming folks at laptopsdirect at 4:45 and was told it would collected by 5pm. No show. Rang back again at 5:10 and was put on hold, the call dropped and rang straight back only to find them closed! So rang the courier to see what the story was, seemingly the courier was sent to the office so in theory my laptop should be gone…. it’s not!

    I was promised a phone call back within 5 minutes to get clarification. No call. (seeing a pattern here….) Rang back again, the guy who was due to ring me backĀ  had gone home! I asked the operator at the end of the line did she know if my laptop was going to be collected today, she said no they were closed till Monday. I then asked did she happen to know her website address as I wanted to look them up, she’d no idea of it!!!

    So after 15 minutes of a charming conversation as to the whereabouts of the driver that was to ring me and the fact that the Irish office was seemingly closed I was promised a call back……

    ….. still waiting

    One Response to “The saga continues”

    1. Czajkowski » Online shopping says:

      [...] thought more about the above when buying my recent laptop. Others have heard about my ravings and rantings about the shower of incompetent and inept folks in laptopsdirect. I’ve been trying (like they [...]

    Leave a Reply

    XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>